Privacy Policy

Information We Collect

When you engage with sesanulunio's financial education services, we collect information that helps us provide you with personalised learning experiences and relevant financial insights. This happens through various touchpoints during your educational journey with us.

Personal Information

• Full name, email address, and phone number when you register for courses or download resources
• Educational background and financial experience level to tailor course recommendations
• Payment information processed securely through our verified payment partners
• Communication preferences and learning goals you share with our education team

Usage and Technical Data

We automatically collect certain information about how you interact with our platform. This includes your progress through courses, time spent on different modules, and which resources you find most valuable. We also collect standard technical information like your IP address, browser type, and device information to ensure our platform works smoothly across different systems.

How We Use Your Information

Your information serves specific purposes that directly benefit your educational experience. We're not interested in selling your data or bombarding you with irrelevant marketing – our focus stays on providing quality financial education.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Period. However, there are specific situations where we may share certain information, and we want to be completely transparent about these circumstances.

Service Providers

We work with carefully selected service providers who help us deliver our educational services. This includes our learning management system, payment processors, and email communication tools. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

Under Australian privacy laws, we may need to disclose information if required by law enforcement, court orders, or other legal processes. We may also share information to protect the rights, property, or safety of sesanulunio, our students, or others.

Business Transfers

If sesanulunio undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and ensure the new entity maintains the same privacy standards.

Your Privacy Rights Under Australian Law

As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This gives you specific rights regarding your personal information, and we've made it straightforward to exercise these rights.

Access and Correction

You can request to see what personal information we hold about you and ask us to correct any inaccuracies. We aim to respond to these requests within 30 days and provide information in a clear, understandable format.

Data Portability

If you want to transfer your learning progress to another platform, we can provide your course completion data and learning records in a commonly used format. This includes certificates earned and course progress information.

Deletion Rights

You can request deletion of your personal information, though we may need to retain certain records for legal compliance or legitimate business purposes. We'll clearly explain what information we need to keep and why.

Data Security and Protection

Protecting your information isn't just a legal requirement – it's fundamental to maintaining your trust. We've implemented multiple layers of security to safeguard your data from unauthorised access, alteration, or deletion.

Technical Safeguards

• SSL encryption for all data transmitted between your device and our servers
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication for staff accessing student information
• Automated backup systems with secure off-site storage in Australian data centres

Access Controls

We limit access to your personal information to staff members who need it to perform their job functions. All team members receive regular privacy training and sign confidentiality agreements. We maintain detailed logs of who accesses what information and when.

Data Breach Response

In the unlikely event of a data breach, we have procedures in place to contain the incident, assess the impact, and notify affected individuals within 72 hours where required by law. We'll provide clear information about what happened and steps you should take to protect yourself.

Data Retention and Storage

We don't keep your information indefinitely. Our retention periods are based on the type of information, legal requirements, and legitimate business needs related to providing educational services.

Course and Learning Data

We retain your course progress, completion certificates, and learning records for seven years after your last interaction with our platform. This allows you to access your educational achievements and enables us to provide transcripts or verification of completed courses when needed.

Communication Records

Emails, chat logs, and other communications are kept for three years to help us provide consistent support and resolve any questions about your educational journey with us.

Payment Information

Financial transaction records are retained for seven years to comply with Australian tax and accounting requirements. However, sensitive payment details like credit card numbers are not stored on our systems – these are handled entirely by our payment processors.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to enhance your browsing experience and understand how our platform is used. We believe in being upfront about what these technologies do and how you can control them.

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status. You can't opt out of these cookies as they're required for the platform to work.

Performance and Analytics

We use analytics cookies to understand how students interact with our courses and identify areas for improvement. This helps us create better educational content and improve the user experience. These cookies collect aggregated data and don't identify individual users.

Your Cookie Choices

You can control non-essential cookies through your browser settings or our cookie preference centre. Disabling certain cookies may affect some functionality, but won't prevent you from accessing our educational content.

Updates to This Privacy Policy

Privacy laws and our educational services evolve over time, so we may need to update this policy occasionally. When we make significant changes, we'll notify you via email and display a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page shows when the most recent changes were made.

If you have questions about any changes or how they affect you, our privacy team is always available to provide clarification and support.